How to Lead a Negative Team Member

When you have a negative team member, strive to understand what’s happening.

Leading a negative team member can be frustrating. You have a vision, and you’re energized about your new solution, but they’re skeptical, critical, and keep bringing up problems.

Or, you have to translate new strategic objectives to your team and one person just can’t seem to go there. They shake their head, sigh, and say things like, “Who comes up with these ideas? That’s got to be the dumbest thing I’ve ever heard.”

Perhaps you ask for their ideas and they cross their arms, purse their lips and say nothing. When you ask what’s going on, they smirk and say, “Right, like you really want our ideas.”

Why You Have a Negative Team Member

When you see a consistent pattern of negativity from someone on your team, it can be tempting to jump in and try to coach them out of it. But until you understand where their negativity comes from, that’s a mistake. You might miss a big chance to improve your leadership, fix a problem, or truly help the person be more effective.

There are four areas that can create the behaviors we interpret as negative — and only one of them is a situation where coaching would be most…